If you, as a Light + Building visitor, have any questions about your travel booking, please contact your contractual partner directly – that is, Deutsche Bahn AG, Deutsche Lufthansa AG or other service providers. All the details required for this can be found in the cancellation policy that you received from the respective contractual partner when you made your booking. The same applies to reservations or bookings for hotels / guest houses.
If you have any further questions, please call +49 69 7575 – 0 or use our contact form.
Take advantage of discounted flights and special conditions!
In cooperation with Messe Frankfurt, the Lufthansa Group offers special prices and conditions to visitors and exhibitors of Light + Building 2020.
Deutsche Lufthansa and its partner airlines will be offering guests and exhibitors flight tickets (not including taxes and fees) at special conditions.
To make a reservation, please click on www.lh.com/event-flight-booking and enter the Light + Building- access code DEZQEAO in the field "Offer for discounted flights". This will open an online booking platform that will automatically calculate the discount offered or provide you with an even better offer if another promotional fare is available.
NOTE: Pop-ups must be enabled otherwise the booking platform window will not open.
Booking through a travel agent
These promotional fares are also available through your IATA/ARC travel agent. Travel agents can obtain ticketing instructions by sending an email to firstname.lastname@example.org and providing the access code as a reference.
The Lufthansa Group reserves the right to make changes to this offer. Although we have tried to ensure the accuracy of the information provided, we are not liable for any inaccuracies or omissions. Flight tickets are not valid as admission tickets to Light + Building.
Do you have any other questions?
If so, the Lufthansa service team will be happy to assist you. Simply give them a call on +49 69 86 799 699 (max. EUR 0.50 from landlines in Germany).
Baggage drop-off service to Frankfurt Airport
The Lufthansa Group offers an exclusive baggage drop off service on site at the exhibition center during the Light + Building.
After checking in online for a LH Group flight simply drop off your baggage on the day of travel at least 3 hours before departure at the specially designated Baggage drop-off Counter at Messe Entrance City.
Lufthansa will transport your baggage to the airport and check it in for your flight free of charge. This allows you to enjoy a relaxed trip from the exhibition center to Frankfurt Airport and reduces time spent during baggage-drop-off. After arrival at your final destination airport you will receive your baggage as usual at the baggage claim. A registration in advance is not necessary. General baggage allowances apply.