MASTERING TRUSTED COMMUNICATION AT YOUR FINGERTIPS

With id8 Commend presents a Control Desk solution that is based entirely on Commend’s groundbreaking Symphony technology. The id8 elevates professional Control Desk management to an entirely new, previously unachievable level. An id8 Control Desk solution unites the proven features and functions of Commend’s range of Intercom stations with the impressive software-based Control Desk capabilities, all powered by the Commend Symphony environment.

The 8-inch touch display ensures seamless integration and a unique level of efficiency, combined with a toolbox of advanced, purpose-focused functions. Control Desk tasks are easily taken care of at the tap of a finger, which adds to a relaxed, stress-free work environment.

The id8’s Control Desk interface provides full control over the entire security system in any situation, ensuring that no emergency call goes unanswered. This way, potentially critical situations are easy to spot and respond to proactively meet the need for protection and security.

Explore the future of trusted communication with id8 – and get ready for a whole new level of efficiency, convenience and security!

The im3 Intercom module is designed to create super-compact custom-built Intercom stations and OEM solutions. Together with the small loudspeaker module LSM and camera module cm1, the im3 can also be integrated into various devices and equipment in a compact and space-saving way. In addition, Commend provides now a 3-colour LED for Symphony modules which fits perfectly into the loudspeaker module to signal the actual device status.

The Concerto series of Intercom stations is the first of its kind worldwide to provide an “Emergency Mode”. The Concerto stations combine security, communication, design and functionality to offer the best of all worlds. They come fully equipped to support everyday workflows, and especially to ensure security in crisis situations.

NEW: QR-CODE ready, for example vistor management solutions

These high-quality Intercom stations are made from refined materials such as glass, high-grade steel and aluminium. Thanks to their timeless design, they are ideally suited for use as multi-functional Intercom solutions with built-in security mode for modern buildings – especially for reliable emergency and threat reaction in buildings, and for solutions centred around ‘Advanced Security Building Intercom’ (ASBIS), as per EN 62820-2.

The first-ever cloud-based Intercom platform built around the principle of ‘privacy and security by design’ – marks the beginning of a new era in building communication. Symphony conducts and coordinates digitally networked cloud services to make buildings smarter and more secure, both in everyday situations as well as in emergencies.

VISION FOR SERVICES

Future cloud-based Symphony services will support a wide range of additional applications by intelligently linking various different sub-systems, such as video surveillance, sensors, emergency call systems, access control, visitor management, and others. Similar to humans depending on the interplay of all their senses to make sense of their environment, it takes the combination of all available security tools to correctly assess situations and incidents and react accordingly.

Need a helping voice at your call centre, help point or info terminal?
Meet Ivy Virtual Assistant – the world’s first artificial control centre intelligence that can talk and respond to requests like a human would!

Everything in and about it is designed specifically with two purposes in mind: to empower your call centre staff and to elevate customer experience at your business to the next level. To make it all possible, Ivy’s conversational qualities are powered by cutting-edge AI technologies from Machine Learning to Natural Language Processing. And delivered via our secured Symphony Cloud services for reliable, fail-safe performance.