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FAQs Light + Building

In the following, we have compiled answers to frequently asked questions (FAQs) for you.

Registration / Intention to exhibit

Please use our request sheet.  

To get more information about your company, we kindly ask you to print, fill out and return the request sheet with your product catalogues to us. We cannot process your booth request without your product information because our stand offer (hall, stand neighborhood, product range) will be based on the products you intend to exhibit.

We would be glad to hear from you as soon as possible.

If you have any further questions, please do not hesitate to contact us. We will be pleased to help you:

Telephone +49 69 75 75-30 07

Telefax: +49 69 75 75-67 50

light-building@messefrankfurt.com

As of now you can login and submit your non-binding intention to exhibit at Light + Building.

If you have either participated in past Light + Buildings, or have already registered as an interested party, you will receive an invitation to take part in Light + Building 2020 by email.

Please follow the link in the invitation and complete your intention to exhibit.

What is the Messe Login?

The Messe Login is your central access for all of Messe Frankfurt's personalised online offerings. It is the combination of your email address and your chosen password.

The Messe Login offers you access to the Customer Centre. Here, you can maintain your personal profile. In addition, you can also access the personalised online offerings with a single click from here, including the Shop for Exhibitor Services (easyorder), the ticket shop, the personal checklist from exhibitor search, Productpilot and much more.

The Contact Person has changed. What do you have to do?

Please contact our Hotline by calling +49 69 7575-55 88 or by sending an email to serviceshop@messefrankfurt.com . Please do not overwrite the data for the existing user account (MyAccount).

How do I log in with my customer number?

Returning customer

Please use your customer number to log in. As password use your individual and/or previously changed easy order password.

I don't have my access data for the online shop!  

Please contact our hotline by phone under +49 (0) 69 75 75-55 88 or by email serviceshop@messefrankfurt.com. Our colleagues will be pleased to help you.

The deadline for early booking at Light + Building 2020 is November 29, 2018.

You will be able to benefit from special reduced rates if we receive your intention to exhibit by 29 November 2018 at the latest (our regular stand rental prices apply as from 30 November 2018).

Here you will find an overview of our stand rental prices

Only intentions to exhibit received up to the deadline can be considered for the first planning phase.

Hall planning

We are going to contact you, as soon as we have examined the stand space possibilities.

Please note that the planning phase includes a process of coordination with the exhibitors. This sometimes results in waiting time.

Planning phase:

January 2019 – ca. December 2019

In January, depending on the state of planning, the exhibit confirmations will be sent out.

The contract between the exhibitor and Messe Frankfurt comes into effect with the dispatch of the written Exhibit Confirmation. (General terms of Business, point 6).

Checklist for the fair preparations

An overview of important dates and deadlines for the fair preparation can be found in our checklist.

You can download these here as a PDF.

Stand construction / Technology

How high is the hall? What is the floor load for the hall and what lighting does it have?
You can find this information in the Technical Details for the Halls on page 10 and 57 onwards.

Two-storey constructions are possible in some halls (see construction heights).
For this purpose, the plans required for the application for approval, including a check of the statics, must be submitted in duplicate 6 weeks before construction begins at the latest to

Messe Frankfurt Venue GmbH
Technical Event Management
Ludwig-Erhard-Anlage 1
D-60327 Frankfurt am Main
technics@messefrankfurt.com

For more detailed information, please see the General Terms & Conditions of Business or the Technical Guidelines in the version in force for the time being.

For the inspection of a two-storey structure the exhibitor will be charged a fee. The costs of the approval procedure (inspection of documents submitted and approval in situ) will be invoiced to the exhibitor or stand builder. Should no static calculation have been provided, certified by a second, independent static engineer, the engineering practice commissioned by Messe Frankfurt will undertake the inspection itself and pass the costs on separately to the exhibitor.   

Please note that the additional square meters of the two-storey construction are also subject to a charge. Actual square meters will be charged separately after the fair.

Should you have any questions, please contact:

The Technical Event Management Team
Phone +49 69 75 75-59 04
technic@messefrankfurt.com

In case of a one side open or two side open stand, 6 cm must be subtracted from the confirmed stand width to obtain the clear width, due to the width of the partition walls.

Messe Frankfurt erects standard stand partition walls that are 2.50 m high with adjustable feet of up to 0.12 m in length. Please order these in advance (free of charge) in the Shop for Exhibitor Services.

Should you have any questions or wish to make any changes, please contact standtrennwaende.light-building@messefrankfurt.com

Please note that the stand walls must not be damaged (no nails, screws etc.).

Stands located in outdoor areas, temporary structures, mobile stands, two-storey stands, special mountings and special designs have to be approved separately and are subject to a charge.

Special designs include, for example:

  • Stands of over 100 sq m
  • Two-storey constructions
  • Walls over 4 m high
  • Closed ceilings
  • Plinths higher than 0.20 m
  • Glass constructions
  • Moving components

Suitably scaled stand plans (e.g. 1:100) are to be submitted in duplicate for approval at the latest six weeks before construction begins and labelled in German or English.

They should be submitted to:

Messe Frankfurt Venue GmbH
Technical Event Management
Ludwig-Erhard-Anlage 1
D-60327 Frankfurt am Main
technics@messefrankfurt.com

Note: the side of the stand on the aisle
The stand construction must be made as transparent as possible if it borders on an aisle. A frontage with a layout that is up to 70% open is desirable. Long, enclosed stand structures bordering on aisles are not permitted. Please check the technical guidelines point 4.7.1. In the case of non-compliance we explicitly reserve the right to have modifications made onsite.

The hall supports are marked in the hall plan as a black square or circle. The supports are covered to a height of 3 m with a white-coated chip-board (except for Hall 11.0: wich has no support covering). The coverings must not be encumbered or damaged. You will find the precise measurements and location of the support(s) in the stand sketch of our stand place proposal. The dimensions refer to the support covering. 

In most halls it is possible to fix suspended items in accordance with the terms and conditions set out in the Shop for Exhibitor Services. Suspensions must only be fitted by the hall electrician. For your order please use our Shop for Exhibitor Services.

Should you have any questions, or should you wish for an individual offer, please contact:

The Suspensions Team
Phone +49 69 75 75-68 99
abhaengungen@messefrankfurt.com

The hall manager is your first point of contact for all on-the-spot questions and can be reached by phone under:

Forum: +49 69 75 75‑54 39
Hall 1: +49 69 75 75‑63 01
Hall 2: +49 69 75 75‑63 02
Hall 3: +49 69 75 75‑63 03
Hall 4: +49 69 75 75‑63 04
Hall 5: +49 69 75 75‑63 05
Hall 6: +49 69 75 75‑63 06
Hall 8: +49 69 75 75‑63 08
Hall 9: +49 69 75 75‑63 09
Hall 10: +49 69 75 75‑63 10
Hall 11: +49 69 75 75‑63 11

Contacts

You will find an overview of the most important contacts and personal contacts here.

Light + Building Team: +49 69 75 75-30 07
Exhibitor Services Shop: +49 69 75 75-29 99
Fairconstruction Team: +49 69 75 75-68 11
Suspensions Team: +49 69 75 75-68 99
Cleaning Team: +49 69 75 75-69 11
Electricity Team: +49 69 75 75-66 70
Water Team: +49 69 75 75-66 78
Logistics service: +49 69 75 75-60 75

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